See all articles

How to hire IT Support Specialist in London, Canada: Best practices

Are you a business in London, Canada looking to hire an IT Support Specialist? If so, you've come to the right place. In this article, we will provide you with the best practices for hiring IT Support Specialists in London and share valuable insights that will help you attract top talent. Discover the key things you need to know when hiring and the mistakes to avoid. We'll also highlight the top companies that can assist you in finding qualified candidates and reveal the five job sites where you're most likely to find talented IT professionals. Plus, we'll discuss salary expectations and popular skills of IT Support Specialists in London. Stay tuned for all this and more!

How to hire IT Support Specialist in London, Canada: Best practices

Photo by Scott Webb on Unsplash

Best practices to attract IT Support Specialist in London, Canada

Are you struggling to attract IT Support Specialists in London, Canada? Don't worry, we've got you covered. In this article, we will guide you through the best practices that will help you successfully hire top-notch IT Support Specialists in London, Canada. Learn the 5 things you must know when hiring these professionals and also discover the 5 things to avoid during the hiring process. Additionally, we will provide you with a list of top companies that can assist you in finding the ideal candidate and recommend the top 5 job sites specifically tailored for IT Support Specialist positions in London, Canada. Lastly, we'll delve into salary trends, popular skills required for this role, other job titles to consider hiring for, and conclude with some frequently asked questions. Stay tuned to optimize your IT Support Specialist recruitment strategy!

5 Things you must know when hiring IT Support Specialist in London, Canada

When it comes to hiring an IT Support Specialist in London, Canada, there are several important things that you must know. By keeping these key factors in mind, you can ensure that you make the right choice for your business.

1. Understand the job requirements: Before hiring an IT Support Specialist, it's essential to have a clear understanding of the specific skills and qualifications you're looking for. Consider what tasks they will be responsible for and the level of experience required.

2. Look for relevant experience: When evaluating potential candidates, prioritize those who have experience in similar roles or industries. This will ensure they have the necessary knowledge and expertise to handle your specific IT needs.

3. Assess technical skills: In addition to industry experience, it's crucial to evaluate a candidate's technical skills. Look for certifications or training programs that demonstrate their proficiency in areas such as network administration, cybersecurity, and data management.

4. Seek problem-solving abilities: The ability to troubleshoot and find solutions is a critical attribute for any IT Support Specialist. Use behavioral interview questions to assess their problem-solving skills and ask about specific scenarios they've encountered in previous roles.

5. Evaluate communication skills: Effective communication is paramount for an IT Support Specialist, as they will be interacting with both technical and non-technical individuals within your organization. Look for candidates who can explain complex concepts in simple terms and listen actively when addressing user concerns.

By keeping these five factors in mind when hiring an IT Support Specialist in London, Canada, you can ensure that you select the right individual who possesses the necessary qualifications and skills to meet your company's specific needs.

5 Things to avoid when hiring IT Support Specialist in London, Canada

When hiring an IT Support Specialist in London, Canada, it's important to be aware of the potential pitfalls that can arise during the hiring process. By avoiding these common mistakes, you can ensure that you attract the right candidate for your organization.

1. Overlooking Cultural Fit Cultural fit is crucial when hiring any employee, but especially for a role as collaborative and team-oriented as an IT Support Specialist. Be sure to assess whether the candidate aligns with your company values and work culture.

2. Ignoring Soft Skills While technical skills are undoubtedly important, don't overlook the significance of soft skills. Effective communication, problem-solving abilities, and adaptability are all critical qualities for an IT Support Specialist.

3. Focusing Solely on Experience While experience is valuable, placing too much emphasis on it can limit your pool of candidates. Consider candidates who may have transferable skills or show potential for growth in the role.

4. Lack of Proper Onboarding Onboarding is a crucial step in integrating new hires into your organization successfully. Clear training plans and effective communication throughout this process will contribute to long-term success.

5. Neglecting Reference Checks Reference checks provide insights into a candidate's work ethic, reliability, and potential red flags. Make sure to follow up with references provided by the candidate and gain a comprehensive understanding of their previous experience.

By keeping these avoidance strategies in mind when hiring an IT Support Specialist in London, Canada, you can maximize your chances of finding the ideal candidate who will contribute positively to your organization's success.

Top companies to help you hire IT Support Specialist in London, Canada

If you're looking to hire IT Support Specialists in London, Canada, then you've come to the right place. In this section, we'll share with you a list of top companies that can help you find and recruit the best talent for your organization. These companies have a proven track record of connecting businesses with highly skilled professionals in the tech industry.

  1. Source: Source is a talent search platform that specializes in helping companies find tech talents all over the world. With millions of comprehensive profiles, they have built a reputation for providing high-quality candidates. Their Generative-AI-based solutions enable quick and efficient hiring processes.

  2. Robert Half: With over 70 years of experience, Robert Half is a global staffing firm that excels in placing professionals across various industries, including technology. They have offices in 20 countries and are known for their proactive approach in assessing customers' staffing needs. However, it's worth noting that some staff members may have outdated technology experience or encounter issues like no-show or inability to complete tasks on time.

  3. Adecco: Adecco is a prominent staffing company renowned for its expertise in connecting businesses with skilled and qualified talent across different industries. They offer convenient and efficient solutions for both temporary and permanent positions. One key advantage of using Adecco's services is their extensive candidate database, which allows for precise matching with job requirements. Additionally, Adecco handles screening, interviewing, and background checks, saving valuable time for businesses.

  4. Hays: Hays is a leading staffing company with global recognition for providing comprehensive recruitment services to businesses worldwide. They specialize in sourcing top-tier candidates efficiently by leveraging their deep understanding of the job market. Hays also offers valuable insights into market trends, salary benchmarks, and industry expertise, empowering companies to make informed hiring decisions. However, it's important to consider that outsourcing the recruitment process to Hays may come at a relatively higher cost compared to in-house efforts.

  5. Manpower: Manpower is a well-established staffing company with a strong presence worldwide. They are known for their popularity and reliability in helping businesses find the right talent. Whether you're looking for IT Support Specialists or professionals from other domains, Manpower can provide tailored solutions that meet your specific hiring needs.

These top companies have the resources, expertise, and extensive networks needed to connect you with the IT Support Specialists you're looking for. Consider reaching out to them for efficient and effective staffing solutions.

Top 5 job sites to find IT Support Specialist in London, Canada

If you're looking to hire an IT Support Specialist in London, Canada, it's essential to know the best practices for attracting top talent. In this section, we'll explore the top companies that can assist you in finding the perfect candidate for your needs. Below is a list of the best job sites available online to help you in your search:

  1. Linkedin Jobs: Boasting over 756 million members in more than 200 countries and territories worldwide, LinkedIn Jobs is undeniably the largest professional network globally. With 20 million job listings and 14 million job seekers per month, it is the preferred choice for many employers. However, it's important to note that job postings on LinkedIn can be expensive, and there's no guarantee of finding the right candidate.

  2. Indeed: With a staggering 250 million unique visitors each month, Indeed is considered one of the world's leading job sites. Employers can post jobs while job seekers can search for opportunities effortlessly. While it offers a vast talent pool, finding candidates with specific skills and experience may pose a challenge.

  3. Glassdoor: If you're seeking a free job board option, Glassdoor is an excellent choice. It allows employers to post jobs and job seekers to search effortlessly through its extensive database of positions. Although there are over 1,400 new online jobs each week and convenient access to recent postings, some users have reported occasional site bugs and limitations in remote job searches.

  4. Monster: Monster provides their job board services at as part of their offerings in Weston. They offer features such as resume analysis and role fit scoring tools that aim to assist you in finding the right candidates for your organization.

  5. CareerBuilder: Based in Chicago, CareerBuilder is another leading job site. They provide employers with the ability to post jobs and search through resumes in their extensive candidate database. Paid plans offer additional features such as targeted candidate emails and AI-driven candidate-job matching.

These top job sites can significantly aid your recruitment efforts for IT Support Specialists in London, Canada. However, it's crucial to explore all avenues and select the platform that best aligns with your specific recruitment needs.

IT Support Specialist salaries in London, Canada

When it comes to the field of IT Support, salary is definitely an important factor to consider. After all, you want to ensure that your company remains competitive and attracts top talent. In London, Canada, IT Support Specialist salaries can vary based on a few factors.

First, the level of experience plays a significant role in determining the salary range. A junior IT Support Specialist with little to no experience can expect to earn around $40,000 - $50,000 per year. On the other hand, a senior IT Support Specialist with several years of experience under their belt can make anywhere between $60,000 - $80,000 annually.

Second, the industry in which the IT Support Specialist is working also influences their salary. Those working in industries such as finance or technology tend to earn higher salaries compared to those in sectors like healthcare or education.

Keep in mind that these figures are just averages and may vary depending on the specific company and its policies regarding compensation and benefits.

Now that we've delved into the salaries of IT Support Specialists in London, Canada, let's explore some of the most popular skills they possess and how they contribute to their job performance.


In conclusion, hiring an IT Support Specialist in London, Canada requires careful consideration and adherence to best practices. By following the five key things to know when hiring, such as assessing technical knowledge and problem-solving abilities, companies can secure top talent in this competitive field. Additionally, avoiding common pitfalls like overlooking soft skills or rushing the hiring process is crucial for long-term success. To aid in the hiring process, there are top companies specializing in IT recruitment in London that can provide valuable assistance. Job seekers looking for IT support positions should explore the top 5 job sites recommended for finding relevant opportunities. Understanding industry salary trends and the most popular skills among IT support specialists will further inform recruitment efforts. Lastly, considering other related job titles can expand the pool of qualified candidates. Don't miss out on hiring exceptional IT talent by implementing these best practices and utilizing available resources.

Frequently asked questions

Start saving over 80% of your time and budget today!