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How to hire Help Desk Support Specialist in Oslo, Norway: Best practices

Are you struggling to find the right Help Desk Support Specialist for your company in Oslo, Norway? Look no further! This article will provide you with the best practices and insider tips to attract and hire top talent in this competitive field. From understanding the key factors to consider when hiring, to avoiding common mistakes that can hinder your recruitment process, we've got you covered. We'll also take a look at the top companies and job sites that can help you find the perfect candidate, as well as provide insights into salaries and in-demand skills. Don't miss out on this valuable resource – read on to revolutionize your hiring strategy today!

How to hire Help Desk Support Specialist in Oslo, Norway: Best practices

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Best practices to attract Help Desk Support Specialist in Oslo, Norway

In this section of the article, we will discuss the best practices to attract Help Desk Support Specialists in Oslo, Norway. If you're looking to hire the best talent for your company's support team, it's essential to understand the strategies that will make your job posting stand out from the competition. We'll explore keywords and phrases that can entice potential candidates, such as competitive salaries, flexible working hours, professional growth opportunities, and a positive work environment. By implementing these best practices, you can increase your chances of attracting highly skilled Help Desk Support Specialists who are looking for their next career move in Oslo.

5 Things you must know when hiring Help Desk Support Specialist in Oslo, Norway

Hiring a Help Desk Support Specialist in Oslo, Norway is an important decision for any company looking to provide exceptional customer service and technical support. To ensure that you make the right choice, there are 5 crucial things that you must know.

1. Technical Expertise: When hiring a Help Desk Support Specialist, it is essential to assess their technical skills and knowledge. Look for individuals who have experience working with common operating systems, software applications, and troubleshooting techniques. This will ensure that they can effectively handle the diverse range of customer inquiries.

2. Communication Skills: A great Help Desk Support Specialist not only possesses technical expertise but also has excellent communication skills. They should be able to explain complex technical concepts in a simple and understandable manner to customers. Additionally, strong interpersonal skills are crucial as they will be interacting with customers from diverse backgrounds.

3. Customer Service Orientation: Providing exceptional customer service is at the core of a Help Desk Support Specialist's role. Look for candidates who have a passion for helping others and genuinely enjoy solving customer problems. Assess their ability to remain calm and patient in challenging situations as this is key to providing effective support.

4. Analytical Thinking: Troubleshooting technical issues often requires analytical thinking and problem-solving abilities. Effective Help Desk Support Specialists possess the ability to quickly identify the root cause of an issue and provide appropriate solutions. Look for individuals who are logical thinkers and can approach problems systematically.

5. Cultural Fit: Lastly, consider how well a potential candidate would fit into your company culture. This includes their work ethic, values, and ability to collaborate with colleagues towards common goals. Finding someone who aligns with your company's values will lead to better team cohesion.

By keeping these 5 important factors in mind when hiring a Help Desk Support Specialist in Oslo, Norway, you can ensure that you find the right candidate who will contribute positively to your organization's success.

5 Things to avoid when hiring Help Desk Support Specialist in Oslo, Norway

When it comes to hiring a Help Desk Support Specialist in Oslo, Norway, there are certain things you should avoid to ensure you make the right choice. Here are 5 things to keep in mind:

  1. Neglecting Technical Skills: One of the biggest mistakes is overlooking the technical skills required for the position. While soft skills like communication and problem-solving are important, make sure to thoroughly assess a candidate's technical proficiency as well.

  2. Ignoring Cultural Fit: Hiring someone who doesn't fit within your company culture can lead to conflicts and misunderstandings down the line. It's essential to consider how well a candidate aligns with your values and working environment.

  3. Rushing the Hiring Process: Finding the right Help Desk Support Specialist takes time and patience. Rushing through the process can result in hiring an underqualified or incompatible candidate. Take your time reviewing resumes, conducting interviews, and checking references.

  4. Not Checking References: Speaking of references, neglecting to check them is a huge mistake. References provide valuable insights into a candidate's work ethic, performance, and reliability. Make sure to contact previous employers or colleagues before making a final decision.

  5. Overlooking Problem-Solving Abilities: A Help Desk Support Specialist needs to think on their feet and find quick solutions for complex issues. Avoid candidates who lack critical thinking abilities or struggle with problem-solving skills, as they may not be equipped for the challenges of the role.

By being mindful of these key points when hiring a Help Desk Support Specialist in Oslo, Norway, you can ensure that you select a qualified professional who will excel in their role and contribute positively to your organization's success.

Top companies to help you hire Help Desk Support Specialist in Oslo, Norway

Looking to hire Help Desk Support Specialists in Oslo, Norway? Look no further! We have compiled a list of the top companies that specialize in connecting businesses with qualified and skilled talent. These companies offer efficient and convenient solutions to help you find the perfect candidate for your needs.

Here are the top companies to consider when hiring Help Desk Support Specialists:

  1. Source: Source is a talent search platform that specializes in connecting employers with top talent in the tech industry. They have tens of millions of comprehensive profiles and are known for their high-quality candidates. With their Generative-AI-based solutions, hiring becomes quick and efficient.

  2. Robert Half: Robert Half is a global staffing firm that has been in business for over 70 years. They specialize in placing professionals across various fields, including accounting, finance, technology, legal, creative, marketing, and administration. Their proactive approach ensures frequent communication to assess your staffing needs.

  3. Adecco: If you're looking for expertise in connecting businesses with skilled talent across industries, Adecco is a prominent choice. They offer a vast network of candidates and global reach, making it convenient to fill temporary or permanent positions. Adecco's extensive candidate database enables quicker and more precise matching of candidates to job requirements.

  4. Hays: Hays is renowned for its specialization in providing comprehensive recruitment services worldwide. With their deep understanding of the job market, they source top-tier candidates efficiently. Hays not only helps streamline the hiring process but also offers valuable insights into market trends and industry expertise for informed decision-making.

  5. Manpower: Manpower is an established staffing company popular worldwide. Their reputation speaks volumes about their ability to connect businesses with talented individuals. With their extensive network, they provide reliable staffing solutions.

Consider these companies when hiring Help Desk Support Specialists in Oslo, Norway. Each offers unique advantages, so choose the one that aligns best with your hiring needs and preferences.

Top 5 job sites to find Help Desk Support Specialist in Oslo, Norway

Top companies to help you hire Help Desk Support Specialist in Oslo, Norway:

  1. Linkedin Jobs: As the largest professional network in the world, LinkedIn has a diverse pool of over 756 million members from more than 200 countries and territories. LinkedIn Jobs offers employers the opportunity to post job openings and allows job seekers to search for available positions. With its extensive reach and popularity, LinkedIn is a great platform for finding top talent for your company's Help Desk Support Specialist role.

  2. Indeed: Indeed is known as one of the leading job sites globally, with a staggering 250 million unique visitors every month. Employers can post their job listings on Indeed, while job seekers can easily search and apply for suitable positions. Although it may be challenging to find precise candidates with the exact skills and experience you're seeking, Indeed still serves as a valuable resource to connect with talented Help Desk Support Specialists in Oslo, Norway.

  3. Glassdoor: Glassdoor offers a free job board where employers can post their job openings and candidates can explore available opportunities. With over 1,400 new online jobs each week (including part-time positions), Glassdoor provides easy access to recent job postings in Oslo, Norway. However, it's important to note that not all jobs labeled as "remote" are entirely remote, and the site's search experience may have occasional bugs. Despite these minor inconveniences, Glassdoor remains an acceptable option for those searching for remote Help Desk Support Specialist roles.

  4. Monster: Monster is another notable company offering a job board for finding suitable candidates across various industries. Their services include resume analysis and role fit scoring to ensure an effective match between employers and potential hires. If you're looking to hire Help Desk Support Specialists in Oslo, Norway, Monster's job board at can be a valuable resource.

  5. CareerBuilder: CareerBuilder is headquartered in Chicago and provides employers with the opportunity to post jobs and search through resumes on their online job board and candidate database. Their paid plans offer additional features such as targeted candidate emails, high volume resume search, and AI-driven candidate-job matching. If you're searching for Help Desk Support Specialist candidates in Oslo, Norway, CareerBuilder's platform at is worth exploring.

These top companies provide reputable platforms to help you find and connect with qualified Help Desk Support Specialists in Oslo, Norway.

Help Desk Support Specialist salaries in Oslo, Norway

When it comes to the salaries of Help Desk Support Specialists in Oslo, Norway, there are several factors that influence the pay scale. These factors include experience, qualifications, and the company one works for.

On average, a Help Desk Support Specialist can expect to earn between 400,000 and 700,000 NOK per year. However, this figure can vary depending on individual circumstances. For instance, professionals with more experience and advanced skills might earn a higher salary compared to those who are just starting out.

It's worth noting that certain industries tend to offer higher salaries for Help Desk Support Specialists. Sectors such as technology and finance are known to provide more competitive remuneration packages.

In addition to the base salary, there may be other benefits that come with the job. These can include bonuses, health insurance coverage, annual leave entitlements, and retirement plans.

Overall, it is important for both employers and job seekers to have a clear understanding of the prevailing market rates for Help Desk Support Specialist positions in Oslo, Norway. This knowledge will help ensure fair compensation for all parties involved.


In conclusion, hiring the right Help Desk Support Specialist in Oslo, Norway requires a thorough understanding of best practices. By following these practices, employers can ensure that they attract suitable candidates and avoid common pitfalls. Utilizing the top companies and job sites mentioned in this article will streamline the hiring process and connect employers with qualified professionals. It's important to note that competitive salaries and knowledge of the most popular skills are key factors for attracting top talent. By taking these steps, employers can find the ideal Help Desk Support Specialist to meet their company's needs and contribute to its success. Are you ready to find your perfect candidate? Start implementing these best practices today!

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