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How to hire Help Desk Specialist in Oslo, Norway: Best practices

Are you looking to hire a Help Desk Specialist in Oslo, Norway? Finding the right candidate for this critical role can be challenging, but with the right approach, it can become effortless. In this article, we will guide you through the best practices of hiring a Help Desk Specialist in Oslo, Norway. From understanding the key skills needed to avoiding common pitfalls, we'll provide you with all the information you need to make an informed decision. Whether you're an employer or a hiring manager, stay tuned to discover the top companies and job sites that will simplify your search for a Help Desk Specialist in Oslo. Let's dive in!

How to hire Help Desk Specialist in Oslo, Norway: Best practices

Photo by Arsene M Øvrejorde on Unsplash

Best practices to attract Help Desk Specialist in Oslo, Norway

Are you struggling to attract top-notch Help Desk Specialists in Oslo, Norway? Look no further! In this article, we will discuss the best practices that will help you effectively attract and hire highly skilled professionals for your Help Desk Specialist positions. From optimizing your job postings with relevant keywords to showcasing your company culture, we will cover it all. Discover the 5 essential things you need to know when hiring in Oslo, Norway and learn about the 5 common mistakes to avoid during the hiring process. With these valuable insights, you'll be able to attract the best talent in the industry and build a strong team of Help Desk Specialists. Get ready to take your recruitment efforts to new heights!

5 Things you must know when hiring Help Desk Specialist in Oslo, Norway

Hiring a Help Desk Specialist in Oslo, Norway can be a crucial decision for your organization. Finding the right candidate who possesses the required skills and competencies is essential to ensure an efficient and reliable support system for your customers and internal users.

Here are 5 things you must know when hiring a Help Desk Specialist in Oslo, Norway:

  1. Technical expertise: Look for candidates who have a strong technical background and are familiar with various operating systems, hardware, software, and networking. They should be able to troubleshoot common IT issues effectively.

  2. Customer service skills: A Help Desk Specialist should possess excellent communication and interpersonal skills to provide exceptional customer service. They should be patient, empathetic, and capable of explaining technical concepts to non-technical individuals.

  3. Problem-solving abilities: Help Desk Specialists encounter diverse technical challenges daily. It is crucial to hire someone who can think critically, analyze situations swiftly, and provide effective solutions promptly.

  4. Multi-tasking capabilities: In a dynamic environment like Oslo, where businesses demand fast-paced responses, a Help Desk Specialist should excel at juggling multiple tasks simultaneously. Their ability to prioritize work efficiently will contribute to better customer satisfaction levels.

  5. Adaptability and continuous learning: Technology evolves rapidly, so it is crucial to hire a professional who can adapt quickly and stay updated with the latest trends in IT support. Look for individuals who demonstrate enthusiasm for learning new technologies.

By considering these factors when hiring a Help Desk Specialist in Oslo, Norway, you increase your chances of finding the ideal candidate who will contribute positively to your organization's success.

5 Things to avoid when hiring Help Desk Specialist in Oslo, Norway

When it comes to hiring a Help Desk Specialist in Oslo, Norway, there are several pitfalls that you should avoid. Here are 5 things to keep in mind and avoid during the hiring process.

  1. Relying solely on technical skills: While technical expertise is crucial for a Help Desk Specialist, it should not be the only factor you consider. Look for candidates who possess excellent communication and problem-solving skills as well. They need to be able to effectively communicate with customers and find solutions efficiently.

  2. Neglecting cultural fit: It's important to hire individuals who align with your company culture. Consider the values and work environment of your organization, and look for candidates who share those qualities. Hiring someone who can easily fit in with the existing team will contribute to a more harmonious work environment.

  3. Skipping reference checks: Don't underestimate the importance of checking references. Talking to previous employers or colleagues can provide valuable insights into a candidate's work ethic, skills, and reliability. This step can save you from making a costly mistake by hiring someone who isn't what they claim to be.

  4. Ignoring soft skills: Soft skills such as empathy, patience, and customer service orientation are essential for success in a Help Desk role. Ensure that candidates not only have the necessary technical knowledge but also possess these important interpersonal abilities.

  5. Having unrealistic expectations: It's important to set realistic expectations when hiring a Help Desk Specialist. Understand that finding the perfect candidate may not always be possible or practical. Be open to training and development opportunities for individuals who show potential but may lack certain experience or skills.

By avoiding these common mistakes during the hiring process, you increase your chances of finding an excellent Help Desk Specialist who will contribute positively to your organization's success in Oslo, Norway.

Remember, hiring is about finding the right person for the job, so taking the time to do it right will pay off in the long run.

Top companies to help you hire Help Desk Specialist in Oslo, Norway

Hiring the right Help Desk Specialist in Oslo, Norway is crucial for the success of your business. But with so many companies to choose from, how do you find the best talent? Don't worry, we've got you covered. In this section, we will introduce you to some of the top companies that can help you in your search.

Here are the top companies that specialize in connecting employers with skilled Help Desk Specialists:

  1. Source: Source is a talent search platform that connects employers with top talent in the tech industry. With their Generative-AI-based solutions, they provide high-quality candidates quickly and efficiently. Their tens of millions of comprehensive profiles make it easier for companies to find tech talents from all over the world.

  2. Robert Half: Robert Half is a global staffing firm with over 70 years of experience in placing professionals across various fields, including technology. Their proactive approach and frequent communication ensure they understand and meet your staffing needs effectively. However, it's important to note that some staff may have outdated technology experience and issues like no-show or incomplete tasks could still occur.

  3. Adecco: Adecco is well-known for its expertise in connecting businesses with skilled and qualified talent across multiple industries. They offer a convenient solution for both temporary and permanent positions through their extensive candidate database. With Adecco handling screening, interviewing, and background checks, businesses can save time while finding the right candidates. Although outsourcing the hiring process may involve additional costs, Adecco's streamlined recruitment process makes them an appealing choice.

  4. Hays: Hays is a leading staffing company renowned for its tailored recruitment services worldwide. They specialize in sourcing top-tier candidates efficiently by understanding specific job market requirements. Their commitment to quality talent ensures a streamlined hiring process for businesses. Moreover, Hays provides valuable insights into market trends and industry expertise, empowering companies to make informed hiring decisions. However, some businesses may find their recruitment costs relatively higher compared to in-house efforts.

  5. Manpower: Manpower is a popular staffing company with a global presence. Their established reputation makes them a trustworthy choice for businesses looking for skilled talent worldwide.

These top companies have the experience, networks, and resources to help you find the right Help Desk Specialist for your business in Oslo, Norway. So, why wait? Start your search with these experts today!

Top 5 job sites to find Help Desk Specialist in Oslo, Norway

Are you looking to hire a Help Desk Specialist in Oslo, Norway? If so, this article will provide you with some valuable insights on the best practices and top companies that can help you find the right candidate for the job. In this section, we will focus on the top 5 job sites that you should consider using to find a Help Desk Specialist in Oslo.

  1. Linkedin Jobs: With over 756 million members worldwide, LinkedIn is the largest professional network in the world. LinkedIn Jobs is a popular job board where employers can post jobs and job seekers can search for opportunities. It boasts over 20 million job listings and 14 million job seekers per month, making it a great place to find top talent for your company.

  2. Indeed: Indeed is known as one of the world's number one job sites, with over 250 million unique visitors each month. Employers can post jobs on Indeed and job seekers can search for relevant positions. While it may be difficult to find exact candidates with specific skills and experience, Indeed still offers a vast pool of potential hires.

  3. Glassdoor: Glassdoor is a free job board that allows employers to post jobs and job seekers to search for opportunities. It provides easy access to thousands of new online jobs each week, including part-time positions. However, it's worth noting that not every job tagged as "remote" is fully remote, and the search experience may not always be smooth. Despite these minor inconveniences, Glassdoor remains an okay site for remote job searches if you don't mind spending extra time browsing through listings.

  4. Monster: Monster is a well-established job board offering their services in Weston. They provide tools such as resume analysis and role fit scoring to help employers find the right candidates. Their website,, is a valuable resource for finding potential Help Desk Specialists in Oslo.

  5. CareerBuilder: CareerBuilder, headquartered in Chicago, offers an online job board and candidate database where employers can post jobs and search for resumes. Their paid plans offer additional features such as targeted candidate emails and AI-driven candidate-job matching, making it easier to find the perfect Help Desk Specialist for your needs.

With these top 5 job sites, you'll have a wide range of options to explore when searching for a Help Desk Specialist in Oslo, Norway. Keep in mind that each platform has its own unique features and advantages, so be sure to utilize them effectively to maximize your chances of finding the ideal candidate. Good luck with your hiring process!

Help Desk Specialist salaries in Oslo, Norway

If you're considering a career as a Help Desk Specialist in Oslo, Norway, it's crucial to understand the salary range and factors that can influence your earning potential. Help Desk Specialist salaries in Oslo can vary based on several factors such as experience, education level, certifications, and the size of the company you work for.

On average, a Help Desk Specialist in Oslo can expect to earn around 65,000 - 85,000 NOK per year. However, this is just an estimate and individual salaries may vary. Experience plays a significant role in determining your compensation as an entry-level Help Desk Specialist might earn closer to the lower end of the scale while someone with several years of experience and additional certifications could earn at the higher end.

Additionally, having specialized skills or certifications like ITIL (Information Technology Infrastructure Library) or Cisco Certified Network Associate (CCNA) can positively affect your salary prospects. Working for larger companies or government organizations generally offers higher pay compared to smaller organizations.

It's important to keep in mind that salary should not be your sole consideration when choosing a career path. Factors such as job satisfaction, work-life balance, and opportunities for growth should also be taken into account.

Other job titles to hire for in Oslo, Norway


In conclusion, hiring a Help Desk Specialist in Oslo, Norway requires careful consideration and adherence to best practices. To attract the best candidates, it is important to provide a clear job description, emphasize the company's values and benefits, and offer competitive salaries. Avoiding common pitfalls such as vague job postings or unrealistic expectations is also crucial. When searching for candidates, utilizing top companies and job sites can greatly increase your chances of finding qualified individuals. Furthermore, understanding the average salary range for Help Desk Specialists in Oslo and recognizing popular skills in this field will help you make informed hiring decisions. By following these guidelines and staying proactive in your recruitment efforts, you can successfully find the right Help Desk Specialist for your business needs. Start your search today and take full advantage of the opportunities available in Oslo, Norway!

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