Feedback is key to improving the candidate experience

Erik Fiala
Erik Fiala
Founder, CEO at Source
Jan 22, 2023
3 min read
Two women talking while sitting next to a window
Introduction

When it comes to recruiting top talent, the candidate experience is crucial. Candidates want to feel valued and respected throughout the hiring process, and one of the best ways to achieve this is through feedback.

Giving feedback to candidates is essential for improving their experience, and it can also help you identify areas where your recruitment process needs to be improved. By providing constructive and timely feedback, you can help candidates understand where they stand in the process and what they can do to improve their chances of getting the job.

Transparency

One of the most important things to keep in mind when giving feedback is to be honest and transparent. Candidates appreciate knowing where they stand, even if it’s not good news. Don’t sugarcoat things or make promises you can’t keep. Instead, be upfront and direct about any issues or concerns you may have.

Timeliness

Another important aspect of giving feedback is to be timely. Candidates want to know where they stand as soon as possible, so make sure you provide feedback as soon as you can. Waiting too long can make candidates feel ignored and disrespected, which can hurt your chances of hiring them.

Candidate behavior

In addition to providing feedback on the candidate’s qualifications and skills, it’s also important to give feedback on the candidate’s behavior during the interview process. This can include things like body language, communication skills, and overall professionalism. Giving feedback on these areas can help candidates understand how they can improve their chances of getting the job.

Candidate feedback

Finally, it’s important to remember that feedback is a two-way street. Encourage candidates to provide feedback on their experience as well. This can help you identify areas where your recruitment process needs to be improved, and it can also help candidates feel more valued and respected.

Conclusion

In conclusion, feedback is key to improving the candidate experience. By providing honest, transparent, and timely feedback, you can help candidates understand where they stand in the process and what they can do to improve their chances of getting the job. And by encouraging candidates to provide feedback on their experience, you can help improve your recruitment process and make it more attractive to top talent.

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